Seller Calculators policy
Clear refund rules for digital reports and tools
Seller Calculators provides digital tools, access links, and customized reports that may be delivered or generated immediately after purchase. Because of that, refunds are limited once a product has been delivered or accessed.
That said, if something technical goes wrong, we want to fix it. This policy explains when refunds are limited, when support is available, and what to do if you cannot access something you purchased.
Digital product refund policy
Customized reports, digital downloads, and paid access products are generally non-refundable once they have been delivered, generated, downloaded, or accessed.
This includes Scenario Lab reports and other paid digital report products created from the information entered by the buyer.
Please review the product description before purchasing so you understand what is included.
Technical issues
If a technical issue prevents access, report generation, download, or delivery, contact support and we will review the issue.
Depending on the situation, Seller Calculators may restore access, regenerate the report, resend product information, fix the download issue, or issue a refund if the product cannot be delivered.
Duplicate or accidental purchases
If you believe you made a duplicate purchase or purchased a product by mistake, contact support within 7 days of purchase.
Duplicate or accidental purchases may be reviewed case by case. A refund is not guaranteed, but we will look at the purchase history and the product delivery status before making a decision.
Lost access or missing delivery details
If you lose an access link, cannot find a delivery email, or need help locating a purchased report, contact support using the email address you used at checkout.
Losing an access link does not automatically qualify for a refund because access may be recoverable.
Important note
No guarantee of business results
Seller Calculators provides estimates and decision-support tools based on the numbers entered. We do not guarantee sales, profit, platform performance, or business outcomes.
Refunds are not provided because a buyer disagrees with a recommendation, receives a red or yellow result, does not make sales, later decides not to use the report, or does not achieve a specific business result.
Need help?
Contact support
For refund questions, technical problems, duplicate purchases, or access issues, email:
support@sellercalculators.com
Please include the email used at checkout, the product purchased, and a short description of the issue so we can review it faster.